Welcome to the official tourism website www.croatiaexcursions.com .

By using any part of our website (hereinafter CE.com) and all its sections, users are deemed to be familiar with these terms and all risks arising from the use of this website, and agree to use the content of this website exclusively for personal use and at their own risk.

Users of this website will be allowed to publish their own data or documents with prior consent from CE.com. CE.com will not be liable, on any grounds, for compensation for damages or lost profits that may arise from the publication of such data or documents. In any case, CE.com reserves the right to refuse publication of such data or documents if it believes or suspects that publishing their content would constitute a criminal offense, misdemeanor, or act contrary to mandatory regulations, good business practices, and social morals.

Visitors to this website will be able to send inquiries and make reservations with final hospitality service providers or tour operators through the computer system of this website.

Croatia Excursions does not provide tourism services as defined by the Tourism Services Act (Official Gazette, numbers 68/07, 88/10, 30/14, 89/14, and 152/14), but tourism services are provided by each individual tour operator listed with each individual excursion.

Croatia Excursions partners use this website to book excursions with tour operators and establish their relationships directly with the tour operator. Croatia Excursions has no liability for the organization and execution of excursions to partners and distributors.

Croatia Excursions carefully selects, verifies, and evaluates tour operators and tourism service providers as defined by the aforementioned Act, whose excursions are advertised on this website. It also carefully selects partners and distributors so that guests have a complete service and experience.

Tour operators are responsible for providing tourism services, i.e., they are independently responsible for all services related to the organization, booking, and execution of excursions in their entirety, both in terms of the Tourism Services Act and all other regulations that directly or indirectly relate to the subject of advertising on these pages.

Croatia Excursions cannot and will not assume any liability to visitors of this website and/or final hospitality service providers as a result of sent inquiries, made reservations, or provided services. By using the computer system of this website to send inquiries and make reservations with final hospitality service providers, you are deemed to have given your consent to the use of your personal data in the manner and for the purposes stated in this document.

Copyright

CE.com claims copyright to all its own content (textual, visual and audio materials, databases, and programming code). Unauthorized use of any part of the portal without permission from the copyright owner is considered a copyright infringement and is subject to legal action.

Right to Modify Content and Services

CE.com reserves the right to change or discontinue (temporarily or permanently) any content or service on the portal without prior notice.

Links to Other Websites

The CE.com portal consists of its own content, partner and advertiser content, free content, content created by visitors, and links to external sites. You use all portal content at your own risk, and CE.com cannot be held responsible for any damage resulting from use.

Privacy Protection

The CE.com portal respects the privacy of its users and visitors. User data will not be made available to third parties, except when such obligation is regulated by law or when it is deemed that the user has given consent to the use of personal data in accordance with the Privacy and Personal Data Protection Policy. CE.com may, in accordance with the law, collect certain user data obtained during portal use (exclusively computer data and Internet provider data). CE.com uses this data to have information to improve the portal and further target and adapt its content to the audience that visits it. CE.com undertakes to protect the privacy of portal users, except in cases of serious violation of CE.com portal rules or illegal user activities.

Changes to Terms of Use

CE.com reserves the right to modify these terms of use at any time and will not be responsible for possible consequences arising from such changes. These changes take effect upon publication on this website.

Privacy Statement

Personal Data Protection/Privacy Policy

CroatiaExcursions.com respects your privacy and is committed to protecting your personal data in accordance with applicable laws and regulations for personal data protection. With this document, we want to explain how we collect and use personal data during your use of our website and booked/purchased excursions, with whom and why we share it, your rights regarding your personal data that we use, and how we protect it. The Personal Data Protection Policy applies to both boats (ZLATOPRUŽICA, LENICA) on which excursions are carried out by ''ZLATOPRUŽICA'', a craft for services, travel agency and trade, and its associated web application CroatiaExcursions.com (hereinafter CE.com)

PURPOSE OF COLLECTING PERSONAL DATA

The primary purpose of collecting personal data from our guests is to provide and improve our services and fulfill our legal obligations. Personal data is collected for the following purposes: - Improving the functionality of our website www.croatiaexcursions.com - Booking excursions through CE.com or communicating with clients to respond to their interests in our services (through our website, by email, or by phone) - Notifying users of any justified changes to the location or time of excursion execution and in case of cancellations - Booking additional services - Charging for services - Maintaining internal records of guests for our legitimate interest in improving our offer, relationships with customers of our services, and the services themselves and sales results - Fulfilling our legal obligations under the applicable Tourism Services Act and the Protection of Payment Institutions Act.

INFORMATION WE COLLECT

During your visit to our website, when booking an excursion, or cooperating with CE.com, for the purposes stated above, we may collect data that can identify you, directly or indirectly. The personal data we collect includes: - Your first and last name - Your nationality - Your contact information (email address and phone number) - Your credit card number - Notes you have provided to us (e.g., allergies we need to pay attention to during your stay, pets, etc.) - Your IP address during your visit to our website.

Links

This website contains links to other websites. This Privacy Statement applies exclusively to information collected on this website.

DATA USED FOR MARKETING PURPOSES

We do not sell, rent, or make your email address and other data available to third parties, legal or natural persons, without your consent, as this is contrary to our privacy policy. CE.com adheres to a strict "no spam" policy. We ask for your special permission if you want us to contact you regarding our special offers and promotions. Also, if you do not want to receive our notifications, you can withdraw your consent at any time by simply clicking on the designated link in the received Newsletter or by contacting us directly.

EMAIL MESSAGE

If you want to contact us and send us an email with personal data by which you can be identified, we use that data exclusively to fulfill your requests.

SURVEYS AND QUESTIONNAIRES

No surveys or questionnaires are conducted on our pages.

COOKIES AND INTERNET TECHNOLOGIES

To ensure our website works optimally and to be able to make further improvements to the site to enhance your user experience, we use cookies on our website. Cookie settings can be controlled and customized in your web browser, and cookie use can be disabled according to your choice. If you disable cookies, you can still browse our site, but some of its features will not be available to you. A cookie is information stored on your computer by a website you visit. Cookies usually store your settings for a website, such as preferred language or address. Later, when you open the same website again, the internet browser sends back the cookies that belong to that site. This allows the site to display information tailored to your needs. There are several types of cookies: first-party cookies, session cookies, persistent cookies, and third-party cookies. First-party cookies come from the website you are viewing and can be persistent or temporary. With these cookies, websites can store data that they will use again on your next visit to that website (e.g., language selection). Session cookies or temporary cookies are removed from your computer when you close your internet browser. Persistent or stored cookies remain on your computer after closing the internet browser program. With them, websites store data such as login name and password, so you don't have to log in every time you visit a particular site. Persistent cookies will remain on your computer until you as a user disable/delete them or until your browser deletes them (period defined in browser settings). Third-party cookies come from advertisements from other websites (such as pop-ups or other ads) located on the website you are viewing. With these cookies, websites can track Internet use for marketing purposes. CE.com uses cookies on its website. We use first-party cookies (temporary and persistent) and third-party cookies. We use cookies to optimize the site in terms of system performance, ease of use, and offering useful information about our services. With cookies, we automatically collect and store data in log files on your computer. The data collected includes data about your IP address, browser type and language settings, operating system, ISP name (internet access service provider), and date/time stamp. Individual user data is not revealed to us, but the data we process is anonymous and statistical data, as well as demographic data about our users as a whole. We use this data for trend analysis and marketing needs, and effective website management, as it helps us learn more about the behavior of our users on our pages, the success of some of our marketing campaigns, and the primary interests of our web visitors.

STORAGE AND DELETION OF YOUR PERSONAL DATA

Your personal data will be stored in a form that can identify you for no longer than necessary for the purpose for which it is processed. After that time, the data will be deleted or made unavailable for further processing.

TRANSFER OF DATA TO THIRD PARTIES

In the case of certain data processing, the data you provide to us may be transferred or made available to third parties. Under no circumstances do we sell, rent, or transfer ownership of your data to unauthorized third parties. Data transfer or access to data is carried out for the following reasons: - When we have received your consent for such transfer - When companies or service providers that CE.com uses for certain processing purposes access data in a manner regulated by a contractual relationship with CE.com - To fulfill our business and legal obligations In case of the need to transfer data for one of the above reasons, we strive to limit the data transferred to the necessary minimum. Third parties to whom we transfer your data have committed to protecting your data in accordance with applicable laws and regulations on personal data protection.

RIGHT TO ACCESS YOUR PERSONAL DATA, CORRECTION, OR DELETION

At any time, you can request information about your personal data that CE.com processes, the source of the data, recipients of the data, the purpose of storage, as well as the entities to which we transfer your personal data. In addition, you have the right to update, correct, block, or delete your data in accordance with legal provisions. You can send us a request for access to personal data at the email address info@croatiaexcursions.com or to our address CroatiaExcursions - Zlatopružica, Frankopanska 99, 51520 Punat, Croatia, with your mandatory contact information and the note "Request for Access to Personal Data". We cannot provide access to personal data via telephone conversation. To prevent misuse of your personal data, we will ask you for additional proof of your identity. Without verifying the correctness of your identity, we will not be able to fulfill the request for access to personal data.

SECURITY MEASURES FOR PERSONAL DATA PROTECTION

CE.com continuously evaluates and upgrades technical, physical, and organizational security measures and procedures. We provide users of the booking system with the highest level of data protection. For online credit card payments, the entry and transmission of personal data and credit card number data is protected by SSL protocol (standard 128/256 bit SSL and 2048 bit CSR encryption), provided by an SSL certificate issued by RapidSSL. Credit card authorization and charging is done using the WSpay™ system for real-time card authorization and charging. Your data processed in our systems is accessed only by authorized employees in accordance with the needs of business processes that require individual processing and, in some cases, third parties who have committed to protecting your data in accordance with applicable laws and regulations on personal data protection. All our employees are educated on how to handle personal data in accordance with legal provisions.